Overview
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
Position
Clerical Officer. An exciting opportunity has arisen for a Clerical Officer within our Health Records Department based at Biggart Hospital.
Hours And Shift Pattern
Monday to Friday 09:30–12:30. This post is offered on a permanent basis.
What You Will Do
The post holder will provide a dedicated Health Records Clerical Officer service within Biggart Hospital, undertaking both ward-based clerical duties and outpatient administrative responsibilities. This role involves direct, face-to-face interaction with patients, visitors, and members of the public within the ward environment, as well as supporting outpatient functions as required.
Key responsibilities include the maintenance, organisation, and secure filing of confidential patient records; accurate recording of patient information; processing admissions and outpatient appointments using the computerised Patient Administration System; answering telephone enquiries; relaying messages; and coordinating the scheduling of appointments. The post holder will be expected to deliver a high standard of administrative support while ensuring confidentiality, accuracy, and professionalism at all times.
You should be able to work flexibly in order to meet service demands.
For the role please click the link below to view the job description.
Knowledge, training, qualifications and/or experience required to do the job
* Knowledge acquired through relevant experience, or SVQ Level 2 in Administration / Information Technology or equivalent.
* ECDL or equivalent
* Knowledge of Health Records policies and procedures including Data Subject Access, Confidentiality and Protection of Personal Information.
* Good communication and interpersonal skills
For further information on the requirements for the role please click the link below to view the person specification.
How to find out more
If you want to find out more about the role, please contact: Kimberley Montgomerie, Business Support Manager on 01292 665658 or email.
Right to Work / Certificates of Sponsorship
To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigration Service. Further information on what NHS Scotland Boards are required to do to check this as well as what your responsibilities include can be found within the attached Candidate Information Pack.
It is essential that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored before submitting your application form. NHS Ayrshire & Arran may be able to offer visa sponsorship for certain roles, provided the post meets the minimum salary threshold and any other required criteria. When considering if a post meets the salary threshold for sponsorship, please note the salary advertised is based on a full-time contract and must be pro-rated for part-time positions. Sponsorship is not guaranteed and is assessed on a case-by-case basis following interview and at the commencement of pre-employment checks.
Please visit for further information.
We are unable to provide sponsorship for Band 2 posts or bank contracts.
Additional Information For Candidates
* You should apply for this post by completing the application process on NHS Jobs Scotland.
* DO NOT upload a CV as this will not be used for shortlisting purposes.
* Posts close at midnight on the indicated date. Late applications will not be accepted.
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