Jointhe ‘Greatest Story in Hospitality’ by becoming one of our Spa Receptionist ‘Hospitality Heroes’ in our award-winning Spa Team based in our Parkgate Hotel - just one of the fantastic opportunities we offer from ‘Manor to Marina’.
OUR IDEAL HERO WILL HAVE
Secretarial/administrative qualifications or experience of more than two years
Experience in Microsoft Office, Outlook
Experience in delivering administrative, operational and secretarial support including stock takes and retail trackers
IMPLEMENTING OUR ‘YES, WE CAN’ PHILOSOPHY, YOU WILL
Be responsible for escalating any complaints to the Spa Manager immediately, providing full details
Be responsible for feedback trackers with guest feedback and collating responses from the Spa and Leisure teams
Have a full and up-to-date knowledge of the Resort facilities, services, and events
Organise, improve and maintain an effective departmental filing system, ensuring information is easily accessible to the senior management team
Maintain and update records, print reports and actively seek ways to ensure the system is used to its maximum, to provide accurate information which supports the objectives of the Resort and the department
Ensure the department has adequate supplies to run effectively, anticipate needs, and deal with store requisitions and purchase requests
BE RECOGNISED AND REWARDED
As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as -
Access to career development training from day one
Discounts on food & beverage and hotel stays
Discounted leisure membership
Free GP virtual appointment service
24/7 wellbeing helpline
NEST pension scheme
Social Club
Staff appreciation events
Monthly and end-of-year awards
GROW WITH US
As a Celtic Collection employee, you will be able to say –
I am equipped, trained, and supported to do THE BEST JOB I CAN
I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS
I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment
I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role
I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED
I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY
RECRUITMENT INFO
In the event we receive a high number of applications, we reserve the right to close this campaign early. All applicants must have the right to live and work in the UK. Documented evidence of eligibility will be required as part of the recruitment process, in line with current UK Visas and Immigration regulations. The Celtic Collection is an equal opportunities employer and welcomes applications from all individuals, regardless of age or background.