Lead Restoration Technician – South West London
Salary
£38,000 per annum
Location
East London (field-based role across assigned postcode areas)
Primary depot: Dunstable
About the Role
We are seeking experienced Lead Restoration Technicians to join our East London team. You will take a leading role on site, overseeing restoration works and supporting technicians to deliver high-quality service across residential and commercial properties.
This is a hands‑on field role where you will be responsible for leading jobs, ensuring technical standards are met, and supporting the successful completion of restoration projects within your allocated postcode area.
Working Pattern
* 08:00 – 16:30, Monday to Friday (site-based)
* Start and finish directly at client sites
* No overtime payment (salary reflects revised structure and reduced travel time)
* Work allocated within East London to minimise travel time
On-Call Rota
* 1 in 10 weeks on-call requirement
* Allowance paid:
o £30 per weekday
o £50 per weekend day
* Payment applies even if not called out
* Additional earning potential up to approx. £250 per on-call week
Key Responsibilities
* Lead restoration works on site across East London properties
* Supervise and support Restoration Technicians
* Carry out site assessments and determine appropriate restoration methods
* Ensure all works are completed to required technical and safety standards
* Manage job progress, reporting, and documentation
* Liaise with clients, insurers, and internal teams
* Maintain company vehicles, tools, and equipment
* Ensure strict adherence to health & safety procedures
* Support and guide junior team members where required
What We’re Looking For
* Experience in restoration/mitigation (water, fire, mould damage, etc.)
* Previous supervisory or lead technician experience preferred
* Strong technical understanding of restoration equipment and processes
* Confident decision‑maker on site
* Good communication and customer service skills
* Full UK driving licence required
Benefits
* £38,000 salary
* 28 days holiday (including bank holidays)
* Company van & fuel card (personal use included)
* Workplace pension
* Life assurance
* Quarterly bonus scheme
* Eye care support
* Learning & development opportunities
* Medical cash plan
* Employee Assistance Programme
* Annual flu vaccination
* Mobile assistance allowance
* Annual pay review
* Paid on-call rota with additional earning potential
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