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Band 3 Secretary/Administrator
The position is located at the Millennium Centre, St Helens with Community Developmental Paediatrics team. The post requires a highly experienced administrator to manage a fast paced environment to meet deadlines and complete quarterly reports for submission to the trust and external agencies.
Band 3 Secretary/Administrator
The position is located at the Millennium Centre, St Helens with Community Developmental Paediatrics team. The post requires a highly experienced administrator to manage a fast paced environment to meet deadlines and complete quarterly reports for submission to the trust and external agencies.
The post is full time 37.5 hour - Monday – Friday 9-5
To organise, provide and be responsible for secretarial and administrative support to health professionals within the department including external NHS agencies for Children in Care services, working with the locality and safeguarding teams.
To provide the first point of contact for all enquiries to the service from Children in Care agencies, being a point of contact for all queries, via email/telephone for the service and keeping appropriate staff/ agencies informed and meeting deadlines.
To undertake office duties, processing of incoming referrals as per organisational policy, recording and processing these using system1 data base.
To oversee the administration of the clerical work of the department, allocating routine duties to others in the team e.g. the booking and sending of appointments, re-organising cancelled appointments, organising referral lists with knowledge of priority level as issued by the team lead.
To ensure all correspondence for the service is typed, allocated to clinicians, or filed as required.
To ensure business continuity and support the function of the St Helens Community Paediatric and Children in care team, there will be a requirement to assist with any Children in care administrative duties as required.
To type dictation from audio transcription of detailed, lengthy patient reports, school review reports, letters, Education health and care plans, safeguarding reports, memos and minutes and to design and format tables, forms and certificates as requested.
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.
We strongly believe that the communities we serve should all have access to Five Star Patient Care.
Our Services
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements
* Rated Outstanding by CQC Inspection August 2018
* Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
* National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme
For further details / informal visits contact: Name: Janet Shearer Job title: Administration Services Co Email address: janet.shearer2@merseywestlancs.nhs.uk Telephone number: 07469443870
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Administrative
* Industries
Hospitals and Health Care
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