Job Description
Mission
You will not only deliver BMS Support to an allocated base, but also provide a proactive approach and develop meaningful relationships with your customers and demonstrate our values whilst helping to drive the service transformation.
Key Responsabilities
* Operate within Schneider Electric policies and guidelines to ensure we work in a safe and responsible manner taking a zero-tolerance approach to unsafe behaviour;
* Take ownership of your customer base to meet/exceed our contractual requirements
* Delivering a best in class service
* Working closely with the customer to identify operational issues that we can resolve
* Provide clear and concise service reports that demonstrate the value of Schneider Electric
* Proactively identify and provide quoted solutions for improvements, upgrades or repairs
* Identify energy and enhancement projects to provide suggestions and opportunities beneficial for both parties
* Advise and assist Operations Managers and Sales with larger opportunities
* Take part in the team call out rota and support other members of the team where possible
Skills and attributes
1. Due to the nature of the role, an Electrical background, BMS and/or HVAC industry experience wou...