End User Support Engineer
Contract length: Until Nov 2025 (high possibility of extension due to the volume)
Location: Cambridge Onsite (5 days a week)
We are looking for a skilled Desktop Support Technician to assist with the global replacement of thousands of devices. This role involves rebuilding laptops and swapping them with staff members.
Key Responsibilities:
* Rebuild and swap laptops for staff members worldwide.
* Provide desktop setup and support for new devices.
* Assist with the installation and configuration of Windows and Office365.
* Offer excellent customer service and support to staff during the device swap process.
Must-Haves:
* Experience with Desktop Skills/Desktop setups/Desktop swaps.
* Strong knowledge of Windows and Office365.
Seniority Level: Entry level
Employment Type: Contract
Job Function: Administrative, Customer Service, and Information Technology
Industries: Higher Education and Education Administration Programs
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