About The Role
Ever thought you could do more with your communication, organisation and administration skills? Join the team supporting our telephone triage and Out Of Hours services in Warwickshire, and you’ll get a flexible choice of hours, plus the chance to develop your career.
As the largest independent provider of NHS services, Practice Plus Group is delivering a new model of Integrated Urgent Care that reduces pressures on services and staff. By bringing together NHS 111 call centres, clinical assessment and other urgent care services, we enable patients to access the right care, when they need it. It’s better for everyone.
As a Bank Coordinator Assistant, you’ll support our coordinators and call centre supervisors in managing all shifts appropriately and delivering a full range of services. This will involve building relationships across our multidisciplinary team and assisting with the administration process for patients – including calling patients to arrange appointment times at their nearest primary care centre.
This is a Bank role that enables you to choose to accept the shifts you want. However, to support our Out Of Hours services, shifts will be available across evenings and weekends. We are particularly looking for staff to work overnight shifts.