South Lincolnshire Crematorium is set within 11 acres of beautifully landscaped grounds and provides a calm, compassionate and professional service to bereaved families at one of the most difficult times in their lives. As part of Lincolnshire Co-op, we are proud to serve our communities with dignity, care and respect. We are now looking for a Crematorium Manager to lead the day-to-day operation of the crematorium, ensuring the highest standards of service, compliance and care for families, colleagues and stakeholders. As Crematorium Manager, you will take full responsibility for the efficient, respectful and legally compliant operation of South Lincolnshire Crematorium. You’ll lead and inspire a team of colleagues, oversee cremation services and memorial functions, and ensure all activity meets legislative, environmental and organisational standards. You’ll balance operational leadership with compassion, professionalism and attention to detail, while managing budgets, maintaining facilities and acting as the main point of contact for families, funeral directors and officiants. For more information, please refer to the full job description which is available for download on this page. INDMP About You You’ll bring a calm, compassionate and professional approach, with the ability to lead sensitively while maintaining high operational standards. You’ll have a relevant qualification such as the ICCM Diploma, or equivalent experience within a crematorium or funeral service environment, alongside proven leadership capability and strong organisational skills. You’ll be comfortable supporting bereaved families with empathy and emotional intelligence, while also working confidently with funeral directors, officiants and other professionals. Strong communication and interpersonal skills are essential, as is the ability to handle sensitive situations with discretion, dignity and respect. You’ll have a keen eye for detail and a commitment to accuracy, particularly in relation to statutory records, permits, financial transactions and compliance requirements. You’ll be confident managing budgets, overseeing payments and maintaining robust administrative processes. Flexibility is important in this role, and you’ll be willing to work weekends, evenings and bank holidays, including responding to out-of-hours calls and carrying out keyholder duties when required. You’ll also be able to meet the physical aspects of the role safely, in line with health and safety procedures. A full UK driving licence and access to a vehicle for business use is desirable, and a satisfactory DBS disclosure is required for this role. Benefits In addition to working for a successful co-operative business, we offer our colleagues fantastic benefits, including: 30 days annual leave (including bank holidays) (pro-rata) Pension scheme (with up to 12% employer contributions) Generous colleague discount rates across our family of businesses Annual discretionary colleague bonuses to reward you for your hard work Working schedules that are available four weeks in advance, giving you time to plan around your shifts Free tea and coffee provisions for all colleagues during rest breaks at work We are an “Investors in People - Platinum” employer, meaning that we have been recognised as one of the country’s top employers, offering progression opportunities to all our colleagues. As your confidence grows, you’ll have the opportunity to build the skills necessary to further progress your career and help to open up future opportunities. Whether you’re thinking of a future with us or looking to develop your skills with a community-focused business, we’ll work together with you to shape your career for the better. About Us From a single store in 1861 we have grown to be one of the most successful co-operatives in the UK. We’re proud to be able to offer a wide range of services from across our family of businesses. From Food Stores and Pharmacies to Post Offices and Support Services, we’re a growing society made up of over 220 outlets and nearly 3,000 colleagues. We're owned by our members, the people of Lincolnshire and surrounding counties, and have been for more than 160 years! Communities are at the heart of everything we do and motivates us to deliver more than great customer service. We support them by sharing dividend with our members, investing in new and improved services, raising money for charity through our Community Champion scheme, supporting local schools and so much more! Find out more about us, our purpose and wonderful colleagues here. We work together as a Society and are committed to ensuring our recruitment process is barrier free and as inclusive as possible for everyone. If you need any adjustments, would like us to do anything differently during the interview or would like to get in touch with us about anything else, please contact our Recruitment team on (01522) 533316, or alternatively you can email [email protected]. We may choose to close our vacancies in the event that we receive a high volume of suitable applications, so we encourage all candidates to apply as soon as possible.