Responsibilities
* Collaborate with senior leaders to refine and execute ecommerce trading strategies.
* Build and manage trading calendars, ensuring website updates align with sales KPIs.
* Utilise analytics tools to understand the customer journey, optimise performance, and shape strategy.
* Monitor key site metrics such as GP, Conversion Rate, Bounce Rate, AOV, and traffic performance.
* Strategically plan product launches and promotional campaigns, collaborating with the marketing team.
* Provide weekly and monthly reporting on KPIs, ensuring stock forecasts align with sales targets.
Qualifications
* 2+ years of ecommerce experience, with a strong focus on online trading and performance optimisation.
* Proficient in using analytics tools to understand and enhance the customer journey.
* Experience in managing promotional campaigns and product launches.
* Ability to analyse and report on site metrics, including GP, Conversion Rate, and AOV.
* Strong collaboration skills to work across teams and with senior leadership.
* Proven track record of driving online sales and achieving KPIs.
* Strong commercial awareness with the ability to calculate and forecast for onsite promotions.
* A proactive, analytical, and strategic approach to problem-solving.
Company Overview
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio includes leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty. THG Beauty and THG Nutrition form our two core businesses.
Benefits
* 25 days annual leave plus bank holidays.
* Enhanced maternity and paternity pay, depending on length of service.
* Up to 10 days compassionate leave.
* Buy back up to 3 days each year.
* Unlock 2 days volunteer leave after 12‑months.
* Wellbeing Support: Access face‑to‑face and virtual appointments with our in‑house GP, access our in‑house CBT therapist, access our 24/7 Employee Assistance Programme (EAP) provided by Bupa.
* State‑of‑the‑art on‑site gym.
* Access to our on‑site physio.
* Other Perks: Save up to 12% on the cost of personal tech via salary sacrifice scheme, subsidised bus pass, up to 50% staff discount on THG brands, on‑site staff shop, access to on‑site barber, referral bonus up to £1,000, anniversary gifts when you hit 5 and 10 years of service.
* THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
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