Overview
Pathhead Medical Centre is a forward-thinking, patient-focused GP practice committed to delivering high-quality healthcare to our community. We are seeking a dynamic, experienced, and highly motivated Practice Manager to lead our team and support the strategic and operational development of the practice. Pathhead is located around four miles southeast of Dalkeith and 11 miles south of Edinburgh. The Medical Centre is at the south end of the village, located on the A68 which provides direct access to the Edinburgh city bypass and a regular bus service north and south along the A68. The village offers scenic countryside and local amenities including a local bakery, shop, and Post Office.
Pathhead is based in Midlothian on the outskirts of Edinburgh, EH375PP.
Please contact louise.matthews@nhs.scot for a full job description and person specification.
Responsibilities
* Leadership & Strategy: Provide clear leadership and strategic direction; support the development and implementation of the Practice Development Plan.
* Finance: Oversee all financial operations including budgeting, payroll, income maximisation, and liaison with accountants and NHS bodies.
* Human Resources: Manage recruitment, training, appraisals, and staff wellbeing; ensure compliance with employment law and best practice.
* Patient Services: Ensure high standards of patient care, manage complaints, ensure clear and effective modes of communication, and facilitate patient feedback.
* IT & Data Management: Oversee IT systems, data protection (including GDPR compliance), and ensure effective use of digital tools.
* Premises & Risk Management: Manage the practice premises, health and safety, insurance, and business continuity planning.
* Communication & Representation: Act as a key liaison with external stakeholders including NHS Lothian, Midlothian Health & Social Care Partnership, National Education Scotland (NES), and the GP Cluster.
Person Specification
Essential:
* Proven leadership and people management experience (minimum 2 years)
* Strong financial acumen and experience with budgeting and payroll
* Excellent communication and interpersonal skills
* Strategic thinker with the ability to implement change
* Proficient in IT systems and data governance
* Highly organised, adaptable, and resilient under pressure
Desirable:
* Experience in NHS or primary care management
* Relevant qualifications in business, HR, or finance
* Knowledge of NHS Scotland systems and structures
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