Overview
TransUnion is a major credit reference agency offering specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.
We’re looking for a UK & Europe Corporate Communications Lead to join our growing team. The role leads crisis/incident work and develops and implements insights‑ and issues‑based campaign activity, alongside UK & Europe internal communications and selected client communications that impact corporate reputation.
Day To Day You’ll Be
* Develop and maintain UK & Spain (Europe) PR strategy and ensure alignment to wider international and global frameworks/processes
* Plan and coordinate activity around key topics and issues, bringing together business‑wide campaigns that focus on regulatory and industry‑specific change
* Support wider corporate, communications (and marketing) strategy, including product announcements, research insights/thought leadership, brand building activity, partner and employer of choice programmes
* Communicate our corporate communications strategy, messaging, content and measurement to key stakeholders and ensure alignment
* Manage PR agencies in‑region and other suppliers (e.g. monitoring and licensing)
* Identify and coach on best‑practice interview procedure/technique with key senior spokespeople for corporate media opportunities (arranging external media training where required)
* Develop junior talent (providing coaching to direct reports and mentoring across wider Corporate Affairs and Communications function)
* Be flexible and work across wider communication projects and activities as required
* Report KPIs and evaluation metrics in‑region and internationally as required (ensuring activity aligned to achieving wider business strategic goals)
* Maintain core materials necessary for the delivery of the ongoing corporate programme (overall strategy, tactical/activity planners, key message and briefing documents, media contact lists, issues trackers, capacity planning etc.)
* Provide media awareness – opportunity spotting and insight to the wider business (develop insight and feedback tools, including competitor tracking)
* Be a key member of the crisis/incident communications team / DIRT (Data Incident Response Team)
* Advise on related communication matters (speeches/events etc.) and provide ad‑hoc consultancy advice directly to senior team and wider Group functions as required
* Support priority client communications that impact our corporate reputation
* Manage the in‑region internal communications programme, working closely with the Director of International Internal Communications
* Enable wider internal and external stakeholder outreach as required, facilitating knowledge sharing and coordination for key initiatives
Essential Skills & Experience
* Strong stakeholder management
* Collaboration and relationship building
* Quick assimilation of complex and technical information
* Highly developed creativity
* Highly analytical and numerate
* Ability to multi‑task
* Communication and influence
* Wider horizon planning
* Strong media knowledge
* Well‑organised self‑starter
* Project management
* Experience of combined campaigning, especially in public affairs
* Knowledge of marketing disciplines including social media
* Degree educated and relevant professional training
Benefits
* 26 days’ annual leave + bank holidays (increasing with service)
* Global paid wellness days off + a bonus day off to celebrate your birthday
* Generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan
* Private health care and a range of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools
* Access to diversity forums and communities allowing you to get involved in causes close to your heart
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