We fully support the use of AI and other tools to assist in writing your application. However, it's essential that the content, especially your supporting statement, is personalised and factually accurate. Your application should reflect your genuine experiences and qualifications to ensure authenticity and credibility Job overview When vacancies can’t be filled by permanent staff, bank workers work flexibly to cover ad hoc shifts across the organisation, acting as the Trust’s frontline defence before shifts go out to agencies. The Temporary Staffing team provides an essential service in managing bookings, recruiting workers, ensuring training compliance, and providing support to managers and bank workers. Where bank can’t fill, they then escalate to agency, ensuring that suppliers fill urgent ad hoc shifts and long term placements. This role is a great first step into administration in the NHS, providing lots of learning opportunities as you work alongside all kinds of clinical and non-clinical colleagues! You will take part in day-to-day administrative functions within the eRostering Team and Temporary Staffing Team including helping bank workers with bookings and cancellations, liaising with ward staff about shifts, develop, create, coordinate and maintain core documentation is accurate and up to date. Please note that although you will work with temporary workers, this is a permanent role! Advert This role will support each of these workstreams in providing cover to a number of areas across Nottinghamshire Healthcare, including mental health and community nursing, allied health professionals, Offender Health, medical locums and more. The Temporary Staffing Administrator role therefore requires a driven and highly adaptable person with the ability to move between responsibilities dependent on service need. You will be part of a team acting as a first point of contact for queries relating to bank and agency from both Trust staff and external recruitment consultants. You will assist in supporting bank workers to book shifts and ward managers and team leaders to fill their long and short notice vacancies. You will be working to fill staffing vacancies, action shift bookings, answer telephone calls, produce reports and respond to emails all in a busy office environment as part of a friendly, hard-working team. Supporting the eRostering Team with admin duties. Working for our organisation TeamNottsHC comprises over 11,000 dedicated colleagues who MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons. We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health. We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity. The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services, supported by a dedicated Health and Wellbeing team. The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment Detailed job description and main responsibilities This is a hybrid role working both remotely and office-based at Duncan Macmillan House in Mapperley. You will be required to work shifts of 8:00-16:00, 09:00-17:00 and 10:00 - 18:00 as well as providing office cover as part of a rota. Being helpful, enthusiastic and having excellent verbal and written communication skills are a must, as well as excellent IT skills, knowledge of Microsoft Office packages and the ability to work as part of a team. The successful candidate will have a good head for numbers and a systematic and methodical approach to their work, in addition to a confident and engaging telephone manner and an excellent customer care approach. Previous experience working within the NHS and/or similar environments and using Healthroster and/or BankStaff are desirable but not required, as a full training package will be provided. Please see attached job description and person specification for full details. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment. You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies. Please note that this post does not meet the pay or skill level required for a Skilled worker visa. Successful applicants with no prior NHS experience would normally be placed at the bottom of the band in line with Agenda for Change. This salary is below the minimum salary required for sponsorship for a Skilled Worker / Health & Care visa. In these circumstances the Trust would not, therefore, be able to sponsor for a Skilled Worker/Health & Care visa. Applicants requiring a Skilled Worker Visa can determine the likelihood of obtaining a Certificate of Sponsorship against the relevant criteria here https://www.gov.uk/skilled-worker-visa Additional Information We reserve the right to close the post early once we have received a sufficient number of applicants. The Trust believes in treating everyone with dignity and respect and encourages applications from all sectors of the community. We guarantee an interview to candidates with disabilities who meet the minimum essential criteria. In submitting an application form, you authorise Nottinghamshire Healthcare NHS Foundation Trust to confirm from your previous or current NHS employer and other prior employers; previous NHS service details and personal data held about you. This data will be transferred using NHS Electronic Staff Record and third party systems via an automated process and only used for the purposes of obtaining and maintaining accurate employment records, should you be appointed to the post. Should you require any further information please refer our Privacy Policy shown on the Trust website, please click here for more information. For eligible posts, DBS disclosures are mandatory before commencement of employment. If you are in a position that is deemed a regulated adult and/or child care role, you will not be able to start your employment until we have received a satisfactory DBS Disclosure. The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Convictions which would otherwise be considered as 'spent' will also be checked as part of an Enhanced DBS Disclosure.