Boxworth, Cambridge, CB23 4WU, United Kingdom, CB23 4WU
Job ID: 126396
Job Type: Permanent
Housekeeping Supervisor
Pay up to £12.87 per hour
Fantastic benefits & discounts, free parking & great career opportunities
Are you a friendly, welcoming person? Ready to join a hard-working hotel team and build a career? If this sounds like you, you could make a fantastic Housekeeping Supervisor at our 81-bedroom Hotel.
Overview
You will lead your housekeeping team to make sure we provide clean and fresh rooms to all our guests. You’ll be able to do this by being fanatical about delivering high standards when cleaning, providing spotless rooms and public areas. You’ll be working alongside your team, helping to make beds and clean bathrooms where necessary, reporting any damage whilst keeping yourself, the team, and our customers safe.
It’s fast-moving, fun and rewarding and in return for giving guests great experiences, we’ll support you on your own career journey.
Benefits
* Up to £12.87ph
* Flexible working patterns to fit your lifestyle including seasonal hours
* Immediate start and overtime available
* £10 on shift meal allowance
* Employee discounts (50% off KFC, BK, Starbucks and Pizza Express to name a few on Welcome Break sites nationwide)
* My Welcome Break discounts - savings at hundreds of retailers
* Incentive Schemes
* Career progression from Supervisor to Management through brilliant training programmes
* Holiday entitlement that increases with service
* Cycle to work scheme
* Free onsite parking
* Uniform provided - of course!
Qualities we look for
* A good leader and motivator who can inspire others.
* Fanatical about delivering exceptional customer service.
* Ready to roll your sleeves up and lead by example.
* Ambitious to progress in your career
Responsibilities
* Train housekeepers on cleaning and maintenance tasks according to company standards
* Oversee staff on a daily basis
* Check rooms and common areas, including stairways and lounge areas, for cleanliness
* Schedule shifts and arrange for replacements in cases of absence
* Establish and educate staff on cleanliness, tidiness and hygiene standards
* Motivate team members and resolve any issues that occur on the job
* Monitor staff performance and provide feedback to improve efficiency and quality
* Respond to customer complaints and special requests
* Report and follow up on maintenance issues and damages
* Monitor and replenish cleaning products stock, linen stock and linen quality stock
* Participate in large cleaning projects as required
* Ensure compliance with safety and sanitation policies in all areas
Your experience
Ideally, you’ll already have experience of leading teams in a housekeeping environment, preferably in the hotel sector. However, we will consider other candidates with previous housekeeping experience only.
About Welcome Break
Welcome Break is one of the UK’s leading motorway service operators, running 60 service areas and 31 hotels across the UK. Working for Welcome Break is not what it may seem to our everyday customer. When you come into one of our sites you will recognise your favourite brands such as Starbucks, Subway, WHSmith, KFC, Pizza Express and Burger King, as well hotels under the Ramada and Days Inn brands. But what might come as a surprise is that we are all one team and that even with different uniforms, everyone works for Welcome Break.
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