Overview
As a Maintenance Manager and a Head of Department, you will lead your department to ensure guests have an excellent experience. You will motivate your team, support the overall success of your department and the hotel, and maximise guest satisfaction. This role includes leadership through Leonardo Hotels’ people-focused programmes and clear progression opportunities to advance within hospitality management.
Responsibilities
* Lead and manage the Maintenance/HOD team to keep operations running smoothly and coordinate with other departments as needed.
* Be hands-on and prepared to work on fixes and improvements alongside your team throughout the hotel.
* Share and apply expert knowledge of plumbing and electrical systems to develop and coach the team.
* Understand hotel finances with basic budgeting and reporting responsibilities.
* Drive guest satisfaction by maintaining high standards of facility operations and service delivery.
About Leonardo Royal Hotel London St. Paul’s
Leonardo Royal Hotel London St. Paul’s is a luxury 4-Star hotel, nestled beside St Paul’s Cathedral in London’s business district. It features 432 guest bedrooms, multiple Food & Beverage outlets, an Executive Lounge, Rena Spa, and a private Health and Fitness Club with gym and 18m swimming pool. The hotel has two floors of meeting and events space, and is near St Paul’s Cathedral, Tate Modern, Shakespeare’s Globe, and One New Change.
About Leonardo Hotels
Leonardo Hotels aims to be the first choice for those who value genuine hospitality. Part of the Fattal Hotels Group, we operate over 230 hotels across Europe and Israel, with more than 50 hotels in the UK & Ireland. We value personality in our operations teams and emphasize career development. Our values are: Consistent, Friendly, Genuine, Positive and Willing. We strive to create great places to work and involve teams in activities and celebrations, with employee benefits including hotel discounts and performance-based rewards (Leo Points).
Benefits & Progression
* Head of Department bonus scheme: based on financial and personal performance
* Enhanced pension plan
* Special rates on Leonardo Hotel rooms across the UK & Europe
* Company-wide recognition scheme with vouchers
* Meals on duty
* Talent referral scheme: earn a bonus for referrals
* Regular staff events and awards celebrations
* Access to Company Pension, Life Assurance and Wellbeing Support
* Ongoing job-related training programmes with clear paths for progression
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