Job Description We are looking for a Cafe Supervisor to join the team at Rothesay Rooms Located in the heart of Ballater, Rothesay Rooms is a busy, welcoming café celebrating the very best of Scottish produce and community spirit. We are more than just a place to eat – we are a community hub where locals and visitors come together over warm smiles, hearty dishes, and genuine Scottish hospitality. We are open Wednesday to Sunday serving breakfasts and brunch through to lunch and afternoon teas. We also host large groups and private events. At Rothesay Rooms, we believe in the power of food to bring people together. We Offer: Rate: £28,288 per annum Benefits: 28 Days holiday including bank holidays Plus your birthday off 3 volunteering days 3 days grandparent leave 24 weeks' enhanced maternity leave Secondary carer leave Wedding/commitment day leave Free meals on shift Bespoke training and development opportunities Apprenticeships opportunities for all experience levels Pension and life insurance Discounts available on our PERKBOX app; high street shops, holidays & cinema Wellbeing hub Access to employee assistance programme Cycle to work scheme Shifts: 5 days per week (Wednesday–Sunday) Contract: Full Time/ Permanent/ Possible Job Share Opportunity About the Cafe Supervisor role: This is a hands‑on supervisory position suited to someone who thrives in a fast‑paced environment and leads by example. You will play a key role in ensuring smooth service, supporting the team, and delivering the excellent customer experience we’re known for. Key Responsibilities: To oversee the day-to-day operations by ensuring that our product and the service we provide are always of highest standard To supervise, manage and motivate the team To support management team in working towards improving sales and service Ensuring high levels of Food and Health & Safety are always maintained The ideal candidate will possess good food and beverage knowledge in addition to outstanding customer service, and leadership skills. We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves. If you are a natural Team Leader who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!