German-speaking Technical Support Specialist Sheffield | Full-time, Permanent | Monday–Friday, 9am–5pm Competitive salary | Standard holidays A unique opportunity to launch and grow your career in tech and regulatory support! Verus Recruitment is delighted to support our client, a dynamic and growing tech business in Sheffield, in the search for a German-speaking Technical Support Specialist. This is more than just a support role—it’s a chance to join a forward-thinking team, develop your skills, and play a part in both technical support and regulatory projects as the business evolves. Why join? Career growth: Start in technical support, with the opportunity to expand your responsibilities and work alongside the regulatory team. You’ll be supported to learn, develop, and grow into a hybrid role that’s tailored to your strengths and ambitions. Supportive environment: Join a friendly, international-facing team where your ideas and contributions are valued. Work-life balance: Enjoy regular hours (Monday–Friday, no weekends) and a collaborative office culture, with flexibility for focused work when supporting regulatory projects. Full training: No prior tech or print experience required—just bring your enthusiasm, willingness to learn, and passion for helping others. What you’ll do: Respond to customer support requests in a helpful and professional manner (in both German and English). Troubleshoot technical queries and resolve issues through to completion. Build trust with customers through clear, supportive communication. Provide remote setup and training sessions for new users. Accurately log and share key information using internal systems. Support regulatory projects alongside the technical support team, with opportunities to learn and develop new skills. What we’re looking for: Fluent in German and English (spoken and written). Experience in a customer service role. A real passion for delivering excellent customer service. Strong communication, organisational, and listening skills. Logical problem-solving ability and a proactive approach. A flexible, team-focused attitude with great attention to detail. Comfortable learning and adapting to new digital tools and processes. It’s a bonus (but not required) if you have: Any exposure to technology, software support, or print environments. French language skills in addition to German. Ready to take the next step? If you’re looking for a role where you can make an impact, develop your skills, and be part of a growing company with real career progression, we’d love to hear from you. Apply today or get in touch with Verus Recruitment for more information on 0114 383 0046. Keywords: French, German speaking, customer service, call center, technology, support, Support technician, support specialist, translation, translator