We are seeking a dedicated Workshop Operative to join our Service workshop team. The successful candidate will be responsible for controlling reworks and customer returns within the department. This role involves providing effective after-sales support service for the business, with the possibility of future training into other roles within the workshop. Key Accountabilities: Processing Reworks: Support sales for Europe and the UK by processing reworks within the department. Customer & Internal Returns: Handle customer and internal returns at the Bristol workshop and support returns at the Chepstow workshop. Service Administration: Assist with service administration functions when required. Supplier Credits: Process products to send back to suppliers for credits. Department Queries: Control and process queries from other departments via email/Teams. Ad-hoc Duties: Perform any ad-hoc duties as required by the Workshop Supervisor. Workshop Maintenance: Maintain a clean and tidy area within the workshop warehouse area. Capabilities, Skills and Experience Required: Basic Electrical Knowledge: Training will be provided. IT Systems: Proficiency in Maginus and MS Office. Teamwork: Ability to work effectively within a team. Communication: Strong communication skills. Drive for Results: Motivated to achieve targets and deliver results.