Service Engineer
Location: Bedfordshire (Field-based with travel)
Salary: £35,000 – £45,000+ (DOE)
Hours: Monday – Thursday: 08:00 – 17:00 (30 min lunch)
Friday: 08:00 – 13:00 (30 min lunch)
Overtime required when travelling to/from customer sites
The Opportunity
A growing and innovative engineering business is looking to recruit a Service Engineer to support an expanding customer base and increasingly bespoke machinery. This is a varied, hands-on role involving installation, commissioning, servicing, and technical support of advanced machinery both on-site and remotely.
Key Responsibilities
* Attend customer sites for installation, commissioning, servicing, and breakdown support
* Carry out fault finding, diagnostics, and repairs on mechanical and electrical systems
* Commission and modify software for machine and production line integration
* Provide remote diagnostics and technical support for customers
* Deliver customer training on installed equipment
* Respond to technical queries via phone and email
* Log and manage service, spares, and installation enquiries within internal systems
* Work closely with internal teams to ensure timely resolution of customer issues
* Support spare parts processes, including liaising with internal teams for quotations
* Complete documentation such as test plans and validation records
* Collaborate with engineering teams to resolve design or build-related issues
Skills & Experience
Essential
* Recognised qualification in Electrical, Electronic or Control Engineering (e.g. BTEC, HNC or equivalent)
* Strong mechanical and electrical engineering background
* Electrical certification for working with 3-phase systems
* Minimum 5 years’ experience servicing and fault finding on machinery
* Experience with PLC programming (e.g. Siemens and/or Allen Bradley – basic level)
* Strong problem-solving and diagnostic skills
* Proficient in Microsoft Office
* Ability to work effectively both independently and as part of a team
Desirable
* Degree in Electrical or related Engineering discipline
* Chartered status (or working towards it)
* Experience installing or commissioning industrial/packaging machinery
* Experience with full production line commissioning
* Knowledge of validation processes and documentation
Personal Attributes
* Excellent communication and customer-facing skills
* Self-motivated with a proactive approach
* Able to work under pressure and meet deadlines
* Willingness to travel within the UK and internationally
* Valid passport required
Additional Information
This is a dynamic, field-based role within a growing organisation, offering exposure to a wide range of engineering challenges and customer environments. Flexibility is key, as responsibilities may vary in line with business needs.
Interested? Please click apply.