About Us
Founded over 20 years ago by three entrepreneurial women, OKA is more than a furniture and homeware retailer – it is a love affair with living well. We inspire people to create homes that reflect their personality, a space where nothing should be too precious or perfect to be enjoyed with family and friends. Today, we have 14 stores across the UK, an established Interior Design and Trade business, a mail‑order service and a thriving website.
About the Role
We are currently looking to recruit a part‑time Interior Sales Assistant (30 hours per week) to support our Retail Team at our store in Marlborough. The role reports directly to the Store Manager and is responsible for providing an enhanced retail experience through outstanding customer service, product knowledge and enthusiasm for beautiful interiors.
Key Responsibilities
* Provision of exceptional customer service to OKA customers.
* Providing advice and guidance on products to customers in person and via phone.
* Generating and maximising revenue to meet sales targets.
* Efficient and accurate execution of EPOS transactions, processing of payments and associated transactional paperwork and processes.
* Identifying sales opportunities.
* Promoting the OKA In‑Store Design Advisors and Interior Design Service (IDS).
* Being a proactive member of the sales floor team: greeting all customers and offering assistance, managing customer returns, communicating care and maintenance instructions for customer purchases, upholding presentation standards for the Store and back office areas.
About You
* Previous luxury retail experience, ideally within the furniture or homeware sectors.
* Passion for providing best‑in‑class customer service and building lasting customer relationships.
* Proven soft‑selling skills, including link‑selling of complimentary products.
* Good organisational skills and the ability to prioritise.
* Flexible approach to working weekends, public holidays and occasional travel to support other Stores and for meetings and training.
* Keen interest and enthusiasm for beautiful interiors.
* Passion for the OKA brand.
Our Benefits Package
* 33 days holiday (including bank holiday entitlement), pro‑rata, plus Length of Service increases.
* Day off for your birthday.
* Enhanced Maternity Pay.
* Employee Assistance Programme.
* Eligibility for a discretionary company Bonus Scheme.
* Discounts on 60+ UK retailers via My OKA benefits platform.
* Additional employee benefits: Company pension scheme, life assurance cover, free eye tests, cycle‑to‑work scheme, interest‑free travel loans, social events, online wellbeing centre and more.
If successful you will become part of the OKA family, a fast‑paced and dynamic business. If you would like to apply for this position, please send your CV and details of your salary expectations, notice period and right to work information via the link provided.
Seniority Level
* Entry level
Employment Type
* Part‑time
Job Function
* Customer Service
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