College Services Advisor
Reference number: JR252038
Location: Kaplan UWE Bristol International College
Working pattern:Full Time, 37.5 hours per week
Contract Type:Permanent
Number of roles:1
Salary:£25,500 per annum + benefits
We are looking for a College Services Advisor to join our team.
Role Summary
The College Services team play a vital role covering all aspects of the student life-cycle, from registration, to course completion. The team provides support across a range of areas, including academic and quality assurance, student progression, compliance, student wellbeing and administration.
As a College Services Advisor, you will be responsible for supporting the day-to-day functions of the team to ensure the effective and efficient administration of all processes and procedures. This role will initially focus on timetabling, exam co-ordination and attendance monitoring.
A detailed job description can be viewed here. If the link does not work for you, please copy and paste the following URL into your web browser: https:///5vnph69k
What you’ll bring to the role
1. Ability to deliver excellent customer service skills.
2. High level/good of verbal and written communication skills.
3. Strong interest in working in education and in particular international students.
4. Confident with IT, in particular Microsoft Excel.
5. Excellent organisational skills and the ability to manage time effectively.
6. Willingness to work flexibly.
7. Experience of working as part of a team to achieve goals.
8. Attention to detail.
9. Ability to take initiative.
10. A strong commitment to Equality, Diversity and Inclusion.
What we do
Kaplan International Pathways, a division of Kaplan Inc., offers international students a wide range of flexible study options - from University preparation programmes in the UK, Australia, USA and Japan through to full degree programmes in Singapore, Hong Kong and Australia. Through our academic partnerships with leading universities, our expertise in student recruitment, our exceptional teaching and a real focus on customer service and pastoral care, each year we are proud to welcome thousands of students from more than 100 countries through the doors of our colleges.
In the UK, we operate 9 campus-based colleges in partnership with Bournemouth University, University of Glasgow, University of Liverpool, Nottingham Trent University, University of Nottingham, University of Brighton, University of Essex, University of York and University of West of England, Bristol and an off-campus college in London offering pathways to 7 leading well-ranked UK universities.
What we offer
As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:
11. 28 days annual leave*
12. Big discounts on Kaplan courses for you and your family
13. 24/7 confidential helpline providing counselling and other support services
14. Company pension contributions
15. Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
16. Medicash Health Cash Plan
*