Description
Takes responsibility for delivering a prescribed budget for own area of the organisation and/or conducts complex analyses on budget progress in other areas while working within established systems.
Personally meets customer needs related to standard products and services and/or supervises a team of customer advisors.
Grows own capabilities by pursuing and investing in personal development opportunities and develops the capabilities of direct reports by working within existing development framework; provides specialised training or coaching in area of expertise to others throughout the organisation.
Identifies shortcomings and suggests improvements to existing processes, systems and procedures, then delivers a plan for a small element of a change management programme with guidance from a project/programme manager.
Highlights shortcomings and suggests improvements in current IT Security processes, systems and procedures within assigned unit and/or discipline.
Delivers prescribed outcomes for area of responsibility by working within established knowledge management systems.
Delivers outcomes by managing others and working within established systems.
Sets short term objectives and helps manage the performance of direct reports by working within performance management systems.
Explores issues and/or needs to establish potential causes, related issues and barriers.
Defines, delivers, and adapts specialized products/services to meet customer needs by selecting the best possible approaches available within established systems.
Delivers prescribed outcomes for a designated area, using risk management systems to ensure the organisation is not exposed to undue risks.
Delivers prescribed outcomes for area of responsibility by improving and/or working within an established supplier management plan.
Analyses specified problems and issues to find the best technical and/or professional solutions.
Develops product specifications while designing testing procedures and standards.
Delivers prescribed outcomes for area of responsibility by working within established strategic planning systems.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.