ABOUT US
The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services.
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
JOB DESCRIPTION
About the role
We are looking for a live-in House Manager for our residential scheme at Sandal Hall Mews in Wakefield. This is a part-time, permanent role, working 4 hours per day Monday to Friday.
About the location
To ensure we are delivering the right level of service to our customers; the successful candidate must be able to live on-site in the accommodation provided.
The accommodation is a 2-bedroom flat, with carpets and blinds.
Sandal Hall Mews, built in 1989, has 63 leasehold properties in the scheme, with a range of Flats & Bungalows for customers over 55.
You will deliver a high quality of service to residents and daily duties include:
* Daily welfare checks on our residents
* Test warden call points and smoke alarms
* Complete a monthly fire inspection of the communal building
* Promptly report and log all maintenance issues/repairs
* Be the first point of contact for residents enquiries
* Maintain accurate and up-to-date next-of-kin contact details
* Complete all relevant Estates weekly paperwork.
* Attend monthly TBTs and any arranged training sessions.
* Walk the scheme to ensure the scheme grounds are maintained to a good standard.
What were looking for
Finding the right person to undertake this role is our top priority so we are looking for someone friendly, customer-focused and a good communicator with the ability to resolve practical problems.
You must be self-motivated and highly organised to maintain health & safety and compliance records, with good administration skills and knowledge of Microsoft and other computer packages. A physical ability needed to carry out manual tasks to keep the scheme clean (such as ad hoc tasks like clearing of snow from pathways, litter picking, and refuse removal from communal areas) and the ability to complete minor repairs (e.g. fixing hinges on cupboard doors) is also essential.
What we are offering
* A competitive salary £14,768.57 (Full time equivalent £25,845) per annum/ £14.15 per hour
* Reduced rent
* 20 hours per week, between Monday - Friday
* Work mobile
* Free basic DBS
* Company sick pay after a qualifying period and life insurance
* Helping to save for your future! Guinness will contribute up to 9% towards your pension a matched basis.
* Excellent lifestyle benefits portal including cycle to work scheme and fantastic discounts at supermarkets and many other shops, on-line retailers & leisure activities
* Simply Health cashback scheme
* Employee Assistance Programme, plus more!
This position will require a basic DBS check which will be paid for by The Guinness Partnership.
To be considered for an interview, you must provide us with your personal statement outlining your skills, knowledge and experience with evidence how these meet the essential criteria in the role profile.
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
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Benefits
* Holidays: We offer 25 27 days holiday a year, plus bank holidays. We will also give you the opportunity to buy up to an additional 5 days. You will also receive additional holiday in line with your length of service (1 extra day per 5 years service, capped at 4 days).
* Competitive Pension Scheme: We will help you save for your retirement through our workplace pension scheme. Guinness match your contribution up to 9%. To help you get the most out of your pension contributions, we operate a salary sacrifice arrangement that means you will pay less National Insurance contributions.
* Benefits Portal: We have a lifestyle benefits scheme, pulling together a range of special offers and great deals. You can make some great savings on everyday shopping from fashion and electronics to travel, leisure and days out and weekly supermarket shopping.
* Performance Pay: Annual Performance Score bonus subject to eligibility
* Life Assurance: For peace of mind Guinness provides three times salary life cover in the event of your death
* Health Plan Options: There are a couple of health care schemes available depending on the post grade
* VDU/DSE: Free eye test vouchers every 2 years with £55 contribution to glasses if requires for VDU work
Additional benefits include:
* Access to the Finance wellbeing portal
* Professional subscription annual payment
* Travel season ticket loan
* Car lease scheme
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