We are recruiting for a Clinical Radiology Department Assistant (RDA) who share our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
The post is based at the Lister Hospital and will include a rotation to all sites within the Trust (except Mount Vernon).
Each day can be different, and this is an ideal opportunity for a caring and enthusiastic person to enter the healthcare service.
All mandatory training will be provided and there will be opportunities to broaden your skills through in-house training.
The department house state of the art CT scanners, 2 3T and a 1.5T MR scanners, 16 ultrasound rooms, fluoroscopy, dexa, nuclear medicine, angiography and general radiology units.
At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.
Main duties of the job
The post holder will prepare treatment areas at the beginning of clinical imaging sessions and to prepare equipment relevant to the examination being undertaken.
You will be supporting radiographic staff in a range of diagnostic procedures and examinations. Patients may present with conditions that may include the unconscious, uncooperative, incompetent or may have mental and physical disabilities.
The successful candidate will assist in special investigations and intervention procedures. To perform patient monitoring and have a working knowledge of specialised equipment.
You will explain examination procedures to the patient and give reassurance.
You’ll also assist consultant radiologists during specialised procedures which involve preparation of sterile trolleys using aseptic techniques, specimen slide preparation and accurate completion of documentation.
Working for our organisation
At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
• The Lister Hospital, Stevenage
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person specification
Qualification/training
* Good general education to GCSE
* NVQ level 2 in Healthcare or Customer Care
Previous Experience
* Previous experience using computer systems
* Experience in a customer service environment
* Good team worker in multi-disciplinary area
* Previous experience working in a healthcare environmen
Skills
* Good written and verbal communication skills
* Good customer/patient care skills
* Ability to empathise with patients
* Ability to work under pressure
Knowledge
* Good understanding of patients’ needs and concerns for their welfare
Other requirements
* Flexibility
* Understanding of, and commitment to, equality, diversity and inclusion
* Role model our Trust values every day
Employer certification / accreditation badges
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
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