Job Title: Qualified Careers Adviser Location: Newbury (Job Centre Plus) / Hybrid Salary: £27,058 to £32,343 per annum (depending on experience) Hours: Full-time (37 hours per week) Contract: Permanent Reports to: Area Manager About CXK CXK empowers people to succeed in employment, education, and training. The charity strives for a fairer society where everyone can grow and realise their potential. The CXK Way embodies the following core values: Ethical We work with professionalism, honesty, and integrity Passionate We reach out enthusiastically to all who need out support Innovative We inspire, enhance, and improve Collaborative We engage, support, and share with others The National Careers Service The National Careers Service provides free, professional careers information, advice, and guidance to help you make decisions about learning, training, and work at any stage of your career. The service is available to anyone living in England and aged 13 or over. Through the National Careers Service, anyone can access professional careers advice and support for free via webchat, on the telephone, and face-to-face with a qualified careers adviser in your local area. Skilled careers advisers can provide support on any aspect of your career journey. The Team As part of the National Careers Service team in the Southeast, you will be part of a small cohort of highly experienced and qualified Careers Advisers provide Careers Information, Advice, and Guidance (CIAG) by various methods including, Face to Face, Telephone and Virtual (MS Teams) appointments. The success of team is their excellent communication and ability to support each other on a daily basis. The Role As a qualified Careers Adviser, you will be responsible for the daily delivery of Careers Information, Advice, and Guidance to adults on a range of opportunities, including learning, career paths and employment. As a Careers Adviser you will use your experience of working with people within the community from a variety of backgrounds using various methodologies to empower customers as they seek to overcome barriers to progression and make informed career decisions about their futures. The ideal candidate will demonstrate their abilities to achieve their goals on an outcome-based contract supporting others to achieve their goals. You will be organised, flexible in your abilities to support the needs of the charity. From time to time, you will be required to attend CXK Head Office (Ashford, Kent) for meetings, events and other organisational activities. Skills and Knowledge At CXK we are proud to be a disability confident and equal opportunities employer. We actively promote diversity within our workforce and welcome applications from all sections of the community. Minimum Criteria IAG qualification at Level 4 or above A commitment to undertake all necessary training for the role including Career Progression Development (CDP) as directed Education to at least A level standard (or equivalent) Essential Criteria Experience of working towards and achieving targets and Key Performance Indicators (KPIs) with regular reviews, to meet the delivery needs of the charity Experience of direct work with face-to-face collaboration with people in a formal or informal setting Experience of Microsoft products and ability to use them effectively, including Outlook, Excel, Word, MS Teams, and use of PowerPoint Experience of working with people from a diverse range of backgrounds Ability to build effective and professional relationships with partner agencies and organisations Efficient data inputting skills that show an attention to detail and an understanding of the impact of this work An awareness of the issues affecting people, particularly the impact of social and economic disadvantage on personal motivation, confidence, and ability to progress through education, employment, and training Full UK drivers licence and use of own vehicle for work purposes to travel across county to support the charity needs as directed by the Area Manager You can read more via the Person Specification when you are redirected to our careers page once you click apply. Employee Experience As a National Careers Service Careers Adviser, you will be providing impartial Careers Information, Advice, and Guidance (CIAG) opportunities to a high-quality, professional standard of service for all adults and young people (over 13 years) living in England, including, learning, employment and career progression options. Careers Advisers are required to be flexible, operate within the scope of the contract and attend venues in the delivery of the service as agreed with your line manager. Benefits of working with us Our employee benefits include: 30-33 days holiday, plus bank holidays Defined contribution pension scheme (matched by CXK up to 10% depending on length of service criteria) Benenden private healthcare cover Flexible working Enhanced maternity and paternity leave Training and development programmes and opportunities Mental and physical healthcare initiatives and more Recruitment Timeline Vacancy closing date: Thursday 8 th May 2025 Application review date: Friday 9 th May 2025 Interviews dates: From: Friday 16 th May 2025 Useful Information If you have any questions or wish to have an informal conversation before submitting your application, please contact the Recruitment Team. Please note: Applicants will need to complete an enhanced DBS check and provide references before any offer of employment is made.