Join to apply for the Commercial Manager - Home Claims role at TieTalent
Location - Leicester, London or Bexhill - Hybrid (one day a week in your chosen office)
Welcome to Hastings Direct - From our Group HR Director Pam Angel
We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues.
We provide insurance for over three million customers, and we know there's even bigger opportunity out there. If you're excited about joining us and think you have some of what we're looking for, even if you're not 100% sure we would love to hear from you.
Role Overview
As one of our Commercial Managers in Home Claims, you'll be delivering the execution of our commercial and trading strategy. You'll work with both internal and external stakeholders to deliver bold and ambitious targets, supporting our transformation into a market leading Home Claims function. This role will focus on all aspects of the Home Claims strategy.
Job details - you'll need to have demonstrable experience in:
* Supporting the delivery of our Home Claims strategy to maximise commercial outcomes
* Driving data led performance improvement opportunities, working across the Hastings Direct matrix (e.g. Commercial, SRM, In-House Surveyors, Operations, Audit etc.) and external suppliers to prioritise, secure resource and deliver outcomes as appropriate
* Managing contractual relationships with external suppliers to achieve great commercial and customer outcomes
* Managing risk and business continuity with business area, developing appropriate strategies to mitigate threats
* Owning the commercial performance of a key component of Home Claims
* Identifying trading performance improvement opportunities
Essential skills we would love you to have:
* Demonstrable experience of delivering commercial initiatives in a regulated setting (financial services, insurance, utilities etc.) with home claims knowledge being highly desirable for at least one of our vacant positions
* Strong and demonstrable commercial aptitude combined with analytical capability - able to translate complex data and concepts into a logical and structured fashion, and articulate these concepts clearly and effectively
* Excellent communication skills (written and verbal) with experience in presenting and influencing senior stakeholders, both internally and externally
Interview process
Our interview process involves the below:
* Recruiter screening call
* 1st stage intro call with hiring leader
* 2nd stage interview with hiring leader and peer, involving a case study
As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS). For more information on the DCS, please visit our inclusive business page on our careers website.
Sponsorship - Regrettably we are unable to offer sponsorship for this role.
Benefits - In addition to a competitive salary and £5k car allowance you will also receive:
* Flexible working - we champion a flexible hybrid working approach
* Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus
* Physical wellbeing - private medical insurance (PMI) for Band 4 colleagues
* Financial wellbeing - life assurance, income protection, and matched pension contributions up to 10%
* Mental wellbeing programme - Thrive app, employee assistance programme, in-house mental health first aiders, and support groups
* Other benefits - 27 days annual leave + bank holidays, health care cashback plans, dental plans, cycle to work, tech schemes, and more
Hastings Group is an equal opportunities employer. We welcome applications from all suitably skilled persons regardless of gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Our recruitment process includes thorough referencing and may include credit and criminal record checks.
We focus on getting it right for our colleagues, customers, company and community through our 4Cs principles: culture, customers, company and community.
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