Conference and Events Coordinator - Full Time Maternity Cover (40hrs)
JOIN OUR FAMILY
At RBH we believe our people are
our biggest assets and understand the value in putting them first. Our approach
to diversity in the workplace, health & wellbeing, sustainability and
individuality sets us apart from our competitors and is one of the reasons we
are rated Top 30 Best Places to Work in Hospitality! We are passionate
about the industry and always on the lookout for new talent to join us on our
journey...
OUR HOTEL
The Milner York is a stylish and welcoming hotel in the heart of York, known for its warm hospitality, dedicated team, and unforgettable guest experiences. As part of a vibrant and passionate group, we pride ourselves on creating a workplace where everyone can grow, belong, and be proud to deliver the best-loved stay in the city.
A Day in the Life of a
Conferencing and Events Coordinator
Reporting directly to the Conference Office Manager, no two days are the
same in this dynamic and fast-paced role. As a Conferencing and Events
Coordinator, you’ll be at the heart of our hotel’s commercial office team,
playing a key part in delivering seamless, memorable experiences for every
client.
Your day will include:
* Managing
New Enquiries: Responding promptly and professionally to incoming meetings
and events enquiries, providing detailed information and tailored
proposals that reflect each client’s needs.
* Showcasing
the Venue: Conducting engaging show rounds for prospective clients,
confidently presenting and promoting our beautiful hotel and versatile
meeting spaces to secure new business.
* Event
Coordination: Working closely with the Conferencing and Events Operations
Team to ensure every detail is communicated clearly and executed
flawlessly on the day of the event.
* Client
Liaison: Building strong relationships with clients, understanding their
vision and requirements, and guiding them through every stage of the
planning process to ensure a smooth and enjoyable journey.
* Handling
Queries: Managing client communications via phone and email, answering
questions efficiently and ensuring all requests are handled with accuracy
and professionalism.
What We’re Looking For
We recruit primarily for personality and potential, but to thrive in the
role of Conferencing and Events Coordinator, you will demonstrate:
* Exceptional
customer service skills, with a genuine passion for creating outstanding
guest experiences.
* Outstanding
attention to detail, ensuring nothing is overlooked and every event runs
seamlessly.
* Strong
organisational and time-management skills, with the ability to prioritise
effectively in a busy environment.
* Excellent
communication skills, both written and verbal.
* A
proactive, positive attitude and the ability to work collaboratively as
part of a team.
If you’re enthusiastic, organised, and love bringing events to life,
this could be the perfect role for you.
WHAT WE OFFER
You will have access to a
benefits package we believe truly works for our people and enhances our overall
culture...
·
Discounted hotel room rates for
you and your friends & family
·
Extra days holiday for your
birthday
·
Flexible working arrangements
·
Pension
·
Free meals on duty saving you
over £1000 per year
·
Refer a Friend scheme (earn £250
for each referral up to 5 referrals)
·
Commercial office incentive
To learn more about our full
benefits package, click here to
watch our employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an
equal opportunity employer. We believe in hiring a diverse workforce and
sustaining an inclusive, people-first culture. If at any point throughout our
process you require reasonable adjustments, please contact careers@rbhmanagement.com.
#LifeatRBH