1. Immediate start with reputable organisation.
2. Long term opportunity with a fantastic team.
About Our Client
This opportunity is with a reputable organisation recognised for its strong commitment to exceptional customer service. Operating in a dynamic, fast-paced environment, the company is dedicated to delivering high-quality support to its clients.
Job Description
3. Respond to customer inquiries via phone, email, or in person in a professional manner.
4. Resolve customer issues efficiently and escalate complex cases when necessary.
5. Maintain accurate records of customer interactions and transactions.
6. Provide detailed information about services to customers.
7. Collaborate with internal teams to ensure customer satisfaction.
8. Assist with processing bookings.
9. Keep up-to-date with company policies.
10. Promote a positive and helpful image of the company at all times.
The Successful Applicant
A successful Customer Support professional should have:
11. Strong communication skills, both written and verbal.
12. Proficiency in using computer applications and software.
13. Proven experience in customer service or a similar role.
14. Problem-solving abilities and attention to detail.
15. A customer-focused mindset.
16. Flexibility and adaptability to work in a fast-paced environment.
What's on Offer
17. Competitive hourly pay of £13.99 per hour.
18. Generous holiday allowance of 25 days (pro-rata).
19. On-site parking for convenience.
20. Opportunity to gain valuable experience with long term opportunity
21. Supportive and collaborative workplace culture.