Overview
Temporary Customer Service Representative - Valid DBS required at NEW MEDIA CONCEPT SP. z o.o.
Job details
* Location: Nottingham (office based)
* Salary: £13.50 per hour plus accrual of holiday pay
* Duration: 4 months
* Hours: Monday 11am-7pm; Tuesday - Friday 10am-6pm
* DBS: Valid DBS required (a copy of certificate will need to be provided)
* Availability: Immediate availability needed
Responsibilities
* Greet customers and support completion and checking of applications
* Obtain biometric data and other documentation
* Follow established filing and administration process guided by a computer-based system
* Engage with applicants to provide a positive service
* Handle customer complaints diplomatically and assertively
* Manage day-to-day processing of visa applications and renewals
Qualifications
* Demonstrable experience in a customer service role engaging directly with the public
* Experience in a fast-paced, collaborative team environment
* Ability to cope under pressure, be patient, professional and adaptable
About the agency
Love Success is a top recruitment agency based in London, dedicated to connecting exceptional administrative and office support staff with the leading businesses across London and the UK. We champion diversity, equity, and inclusion and are an Employment Agency for this vacancy.
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