Our client is one of the largest facilities management and maintenance contractors in the UK, offering market leading opportunities for talented professionals looking for long term career progression. Due to an increase in upcoming projects, there is now a need for a Helpdesk & Planning Supervisor to join this highly successful and forward-thinking organisation. We are looking for a Helpdesk & Planning Supervisor who wants to work in a diverse role where no two days are the same. The Helpdesk & Planning Supervisor, will be responsible for: * Provide support and training to the Planning and Helpdesk teams, * Conduct performance reviews for staff, * Prepare briefing packs for dissemination by team leaders and supervisors, * Monitor KPI performance, preparing reports and escalating issues proactively to mitigate risks and address concerns, * Implement, monitor, and manage processes for recording tool and uniform provision, as well as tool and equipment calibration, * Assist in the implementation of performance improvement initiatives. To be successful for this Helpdesk & Planning Supervisor role you must have: * Experience managing teams * Proficiency in IT systems, Microsoft office packages * Experience in training and coaching staff * Working background in a Logistics or Planning setting is beneficial * Motivated, driven and adaptable personality If you feel you have the necessary ...