Are you passionate about providing exceptional customer service?
Ready to drive your career forward with one of the world’s most iconic automotive brands?
Our Breeze Volkswagen Van Centre in Poole has a fantastic opportunity for a Service Advisor to join our successful team.
Why Join Breeze?
As an energetic, focused and thriving company, we believe our people are what sets us apart and drives our company forward. If you want to be part of our journey, we will offer you.
* Comprehensive and continuous training
* Contributed Company pension scheme
* Cycle to work scheme
* Free physio & chiropractic services
* Discount on parts and labour at any of our dealerships
* 50% off PURE gym membership
* 50% off campervan hire through Breeze Campers
* 30 days annual holiday, (including bank holidays)
* Increased annual leave with length of service (uncapped)
Package:
* Basic: £28,000 to £30,000 per annum
* Hours: Monday to Friday, 8am – 6pm
* Contract: 45 hours per week
* Experience within service in a main dealer environment – VAG would be an advantage
* Possess good technical knowledge with ability to answer customer queries
* Ability to multitask and use your own initiative when faced with challenges
* Excellent communication and computer skills
* Impressive organisational skills
* Ability to thrive within a team
* Knowledge of CDK is desirable, although training will be given
* Professional and courteous manner
Job Description:
* Pro-actively contact customers with progress of work updates
* Provide customer estimates according to company policy on schedules, time and pricing
* Notify customers promptly of completion of work
* Ensure customer awareness of all products and services available
* Produce invoices of work carried out
* Upsell various products
* Advise customers of necessary repairs
If you’re looking to join an expanding, family-owned automotive company and you hold the following attributes, Breeze Volkswagen Van Centre, in Poole could be the place for you!
Please apply below, we look forward to meeting you.
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