Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you’d like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we’re looking for! Job Role: Supported Housing Worker Salary: £25,235 per year Hours: 37.5 hours per week Contract type: Permanent Location: Trowbridge, Wiltshire Additional information: Participation in an on-call, out-of-hours rota Valid driver's license and access to a car for business purposes Flexibility to work evenings and weekends About the Role: As a Supported Housing Worker within the Connect Wiltshire service, you’ll provide person-centred, high-quality support and housing management to single homeless clients with low to medium support needs, living in designated properties. Your focus will be on helping individuals progress towards greater independence, ensuring sustainable move-on within defined timescales. Connect Wiltshire is a multi-agency partnership led by Turning Point and commissioned by Public Health. In this role, you’ll play a pivotal part in delivering the supported accommodation element of the service. You’ll work closely with partner agencies to support clients with complex needs, many of whom are in early recovery or abstaining from drugs and alcohol. This is a rewarding opportunity to make a meaningful impact in people’s lives, helping them build stability and resilience through tailored support and collaborative working. Responsibilities include: Manage referrals into the service, ensuring a smooth and supportive assessment process. Create and deliver personalised support plans and risk assessments to help clients thrive. Champion safeguarding by following policies and procedures to keep everyone safe. Empower clients by offering advice, information, and support to connect them with the right services. Oversee the day-to-day running of the service, making sure everything’s safe, running smoothly, and in line with health and safety standards. Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities Qualifications / Requirements: Experience working with people who may have complex needs and/or challenging behaviours. Able to build effective relationships with clients and services. A valid UK driving licence and access to own vehicle is required - business insurance will be required for roles involving travel to work There are many great reasons to join our team! Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan Great opportunities for career development and free monthly training sessions from experienced facilitators 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff) 30% staff discount at Julian House charity shops 20% staff discount at Julian House bike workshops A generous and competitive pension scheme A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted Reflective Practice sessions from objective, external facilitators For all the fantastic and valuable work you’ll be doing, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the recruitment team. All information will be dealt with according to our Data Protection Policy. Get in touch If you have any questions about this role, please get in touch with the recruitment team at recruitment@julianhouse.org.uk. We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!