Love email marketing? Enjoy the mix of creativity and analytics? This is your chance to join a fast-paced agency where you'll support and learn from experienced CRM Managers, gain hands-on campaign experience, and develop into a confident email marketing CRM pro.
The Opportunity
As our Junior CRM Manager, you'll collaborate with and assist one of our Senior CRM Managers to deliver high-performing campaigns that wow clients and drive results. You'll get involved in everything from planning and testing to design, automation, and reporting.
What You'll Be Doing:
* Client Management: Assist, support, and work closely with the Senior CRM Manager to bring email campaigns to life from segmentation to execution, ensuring messages land in the right inboxes at the right time.
* Campaign Strategy and Execution: Support the execution of targeted email marketing campaigns by assisting in briefs and sign offs, audience segmentation, personalisation, and A/B testing. Collaborate with cross-functional teams to optimise content and continuously improve performance through data analysis.
* Content Creation and Optimisation: Work with our design team to develop visually engaging emails that perform brilliantly on both desktop and mobile.
* Analytics and Reporting: Support the Senior CRM Manager by monitoring key metrics (open rates, click-throughs, conversions) and contribute insights to make every campaign better than the last.
* Automation and Technology: Assist in the briefing and set up of automated workflows (think: welcome series, cart abandonment, post-purchase follow-ups) and continuously refine for maximum impact.
* Trend Monitoring and Innovation: Stay ahead of industry trends and experiment with new formats, interactive emails, and real-time personalisation.
What We're Looking For
* Experience in email or digital marketing.
* Familiarity with CRM systems and automation platforms.
* Strong organisational skills with great attention to detail.
* Analytical mindset with the ability to interpret data.
* Great communicator, both written and verbal.
* Comfortable working on multiple projects at once in a dynamic team environment.
Bonus Points If You
* Have Klaviyo experience
* Have hands-on A/B testing experience.
* Enjoy finding fresh ways to boost engagement.
* Stay curious about email marketing innovations and tech.
Apply now and let's create email magic together
Job Types: Full-time, Permanent
Pay: £26,000.00-£28,000.00 per year
Benefits:
* Casual dress
* Company events
* Company pension
* Employee mentoring programme
* Flexitime
* Free parking
* Health & wellbeing programme
* On-site parking
* Private dental insurance
* Private medical insurance
* Profit sharing
* Sick pay
* Work from home
Experience:
* Digital marketing: 2 years (preferred)
Work Location: Hybrid remote in Barnstaple EX31