We are recruiting for a Lead Facilities Administrator to lead an administration / helpdesk team in providing support to a maintenance service delivery operation across FM contracts in the North West. The role is a permanent position paying £30k. Mon-Fri 40 hours per week. Based out of the Warrington Office and with hybrid working / flexible start/finish after probation. Parking on site. Duties: Lead the support team (admin/helpdesk) in assisting the engineering works across multiple Facilities Contracts Manage daily operations in the team including engineer liaison, client liaison, financial reporting, job logging, PO monitoring and compliance/technical/contract paperwork logging. Operate the Job Logic system Escalation point for helpdesk issues Regular meetings with the finance department PO generation and monitoring Client visits and assisting in sales presentations Coordinate closely with contract management team Service delivery monitoring General office management Requirements: Previous experience in supporting engineering or facilities management operations preferable Experience of Job Logic or CAFM systems Lead, supervisory or management experience Ideally previous experience of engineer liaison and job logging/helpdesk Confident in client facing duties and the management of support personnel Working with alpha numeric data and recording of contractual documentation Sound financial reporting skills ...