TileProduct Specialist & Customer Resolutions Team Leader
Leicestershire.
£28,000 - £32,000
Our client, is a leading importer of luxury natural stone and porcelain flooring dedicated to delivering exceptional products and services to customers, is seeking a skilled and motivatedCustomer Support Team Leaderto join their dynamic team based in their head office inLeicestershire.
Reporting to the Head of Customer Support, youll be responsible for escalated aftersales issues from the Customer Support Advisors. This role requires someone who can inspire and guide a team to achieve high performance while maintaining a positive and supportive work environment. The candidate should have a willingness to self- learn, attend internal and external training with a view to building a Technical Support Expert within the company.
As Product Specialist & Customer Resolutions Team Leader, your tasks include:
Key Responsibilities:
1. Supervise and mentor a team of customer support repr...