Salary: £35,000 - 40,000 per year Requirements: Experience in telesales, customer support, or customer success for a software company Background in customer account management Strong customer advocacy skills Ability to build relationships and resolve issues effectively Comfort in making calls to customers and asking for the order Understanding of software functionality and support issues Responsibilities: Advocate for customers and ensure their satisfaction Maintain and manage approximately 80 customer accounts Sell additional software, upgrades, consultancy, and training Ensure that customers are using the software effectively Meet sales targets of around £300K annually Technologies: Support More: We are a fast-growing software company specializing in accounting solutions with a client base of about 400. We prioritize doing the right thing for our customers, foster a supportive team environment, and offer a fantastic workplace. Our team enjoys the benefits of a great product recognized as an industry leader, along with a supportive boss who values your contributions. This is a home-based position with travel to clients twice a week. last updated 18 week of 2026