Complex Care Support Worker
Newquay
Complex Care. Specialist Team.
We are building a dedicated Complex Care Team in Newquay to support a 24-hour care package in a customer’s own home.
This is structured, team-based complex care delivered by a consistent group of Support Workers providing continuous care within a clearly defined care plan.
Important information before applying
* Applicants must hold a full UK driving licence and have access to a reliable car
* We are unable to offer visa sponsorship at this stage
* At Bluebird Care Mid & West Cornwall, we support people with complex health needs to remain safely in their own homes through structured, high-quality 24-hour care packages.
This role forms part of a consistent team providing continuous care and monitoring across day and night shifts.
You do not need previous complex care experience.
You do need commitment, reliability and the motivation to develop specialist skills within a 24-hour care environment.
What the role involves
You will work as part of a dedicated team supporting a customer with complex needs within their home on a 24-hour rota basis.
Your responsibilities may include:
* Delivering personal care with dignity and professionalism
* Supporting complex needs in line with detailed care plans
* Medication administration
* Monitoring and recording observations
* Supporting mobility, positioning and pressure care
* Maintaining accurate documentation
* Providing reassurance and consistent support throughout the shift
* Clear handovers between shifts to ensure safe continuity of care
This is a structured team-based role requiring consistency, attention to detail and strong communication.
Training and development
We invest in our team because complex care requires confidence and skill.
This role includes:
* Full specialist training provided from day one
* Ongoing competency assessments and refresher training
* Structured supervision and support
* Opportunities to develop extended complex care skills
You will always be supported within a clearly defined framework.
Pay and progression
£12.24 – £12.42 per hour currently
Increasing to £13.46 – £13.66 per hour from 1st April 2026
Bank Holidays paid at £19.58 per hour from 1st April 2026
Paid induction and full complex care training
Ongoing professional development and extended skills training
As our complex care services grow, so do opportunities for progression within the team
What we offer you
* Structured rota within a dedicated 24-hour care team
* Full training — complex care experience not essential
* Blue Light Card – access to nationwide discounts
* 24/7 employee wellbeing support
* A supportive local office team
What we’re looking for
* Are calm, observant and reliable
* Can commit to structured shift patterns including days or nights
* Want to develop specialist complex care skills
* Take pride in delivering high standards of care
* Hold a full UK driving licence and have access to a car
* Have the right to work in the UK
* Most importantly, you want to be part of a professional team delivering specialist 24-hour complex care that allows someone to remain safe and supported in their own home.
If you would like to talk the role through before applying, our local team would be very happy to have an informal conversation.
Apply today and build a career in specialist 24-hour complex care.
Because when care feels right, work does too.
It’s good to be home.
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