A building services company with over 40 years trading, are currently seeking a service coordinator/Labour Controller to work in their busy office in Hainault. Salary package: £35/40k basic salary 08.00 to 17.30 office based 28 days holiday Laptop & Mobile Phone My Client is currently seeking a Labour controller. The ideal candidate will provide comprehensive administration support to the contracts manager, ensuring customer and office enquiries are dealt with efficiently and effectively. To function as the initial contact with our clients, to accept their order for works and enter the order onto our works management system. The Labour controller will provide assistance to the daily workings of our contracts manager and team of engineers covering Planned and reactive Maintenance to a dedicated account and ensuring the Client requirements are met. Job Specification To review reactive tasks received during the working day and raise on our in-house system. Taking incoming telephone calls to assist with Client requests and Updates. To review outstanding jobs with reference to specified response times, evaluating the nature and importance of the instructions, ensuring that calls are responded to with reference to both the importance of the works and the contractual response times. Assign work to engineers on our in-house system and Client Portals Where necessary allocating specialist sub-contractors, giving response, ...