Technical Account Manager
Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.
Cambridgeshire
£60,000
The purpose of the role is to own the customer relationship from a technical standpoint, playing a key role both externally with customers and internally across teams.
This company have a well-established partnership with the biggest retailers, so it gives you a great opportunity to not only continue this but build a stronger relationship with them.
Responsibilities:
* Driving alignment, collaboration, and strong external relationships
* Manage critical paths to ensure key milestones are delivered on time
* Keep customer communication clear, consistent, and proactive
* Lead product launches and continuous improvement initiatives from start to finish
* Analyse operational and quality data to identify trends
* Act as the key link between site teams and customers
* Put structured processes in place to manage issues quickly and effectively
* Oversee product specifications and artwork, ensuring accuracy and timely delivery
* Work closely with site teams to ensure full understanding and delivery of customer requirements
What they need from you:
* Experience in a Technical Manager, Technical Account Manager or Customer-Facing Technical xcswzye position within Food/FMCG
* Strong knowledge of major retailer codes of practice
* Effective communicator with customers and internal teams
* Deep knowledge of HACCP and Quality Management Systems
If you are currently working with major retailers in a Senior Technical position, this could be the next step for you.
Please get in touch with Owen or apply to learn more about this great opportunity!