Public Liaison Officer, Ringmer Depot, Balfour Beatty
Permanent, Full time
£25 – £30,000
About the role
Own your career, and you can build something to be proud of at Balfour Beatty. By joining ourLiving Placesteam as a Public Liaison Officer, you will collaborate with true experts who will share their knowledge and provide support, encouragement, and invaluable feedback so you never stop learning. Bring us your capability, and we will help you take it much, much further.
To positively engage with stakeholder, businesses and residents during major schemes, service as conduit between the project team and the community.
To promote and improve the reputation of East Sussex Highways and Balfour Beatty through positive communications and feedback, being a trusted point of contact.
What you’ll be doing
* Conduct stakeholder Management within project communities.
* Develop and maintain positive relationships and open communication channels with stakeholders, business, and other group within communities.
* Develop strategies and processes for engaging and dealing with public enquiry and queries.
* Managing communications data securely and identify trends to optimise future engagement and best practice.
* Coordinate project promotional exhibitions for large, major schemes.
* Engage with site teams through site visits.
* Attend public meetings, forums, and events to represent East Sussex Highways where necessary.
* Deliver PIP letters to residents.
* Mitigate public relations risks by addressing sensitive issues with discretion and professionalism.
* provide regular reports on common public issues and concerns, recommending solutions.
* Provide regular progress updates to the Communications Team, alongside images/footage to enable the creation of Good News Stories.
Who we’re looking for
* Full UK Driving Licence.
* IT literate – Microsoft Word, Excel, and Outlook.
* Stakeholder management experience.
* Excellent communication skills – verbal and written.
* Able to analyse Data and trends.
* Approachable, calm under pressure and confident.
Apply to: findajob.dwp.gov.uk/details/16615298
If you would like our help to apply for this or similar positions and to stand out from the crowd, please contact us. We will register you as a client, review your CV and provide a career action plan for this and future applications. We can also help you develop and practice interview skills. Our services are free. Please email: moira@people-matter.org.uk or call07914 425733.
Apply for this position: