Overview
As a CBRE Engineering Ops Manager, you will manage a team responsible for implementing, coordinating, and managing all mechanical and electrical operations for a facility, campus, or portfolio of buildings. The role is part of the Engineering and Technical Services job function, providing support, preventive maintenance, and repairs on equipment and systems.
Responsibilities
- Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations. Oversee the recruiting and hiring of new employees.
- Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
- Assist team with operations and maintenance issues.
- Direct contractors, subcontractors, and engineers on the entire maintenance aspect.
- Supervise and manage the daily operation of facility controls and asset management systems.
- Enforce and merge customer engineering, maintenance standards, and requirements into the facility maintenance program and any configuration changes.
- Support preparation of annual operating budgets. Evaluate, forecast, and manage operations and maintenance costs for a specific location.
- Schedule maintenance activities complying with customer operational requirements.
- Support operational analysis of all engineering related performance metrics (KPIs).
- Drive continuous improvement and innovation. Support the undertaking of peer reviews, site assessments, and technical competence evaluations.
- Integrate with clients for reconfiguration, changes, and operational requirements.
- Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
- Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
- Identify, troubleshoot, and resolve day-to-day and moderately complex issues that may or may not be evident in existing systems and processes.
Qualifications
- Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
- Membership of an Engineering related professional body i.e. CIBSE/ IEE preferred.
- Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
- Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
- Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
- Excellent client relationship skills.
- In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
- Extensive organizational skills with a strong inquisitive mindset.
