Global Head of Consumer Compliance and Market Conduct Risk, Global Compliance
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Job Summary
This role is a key part of the global compliance team, focusing on developing and overseeing a global consumer compliance and market conduct risk management framework. The individual will lead regulatory compliance efforts, develop risk mitigation frameworks across all consumer product design, development, and distribution channels, including agency, face-to-face, telemarketing, and digital platforms.
Responsibilities
* Develop and implement a comprehensive consumer compliance and market conduct risk framework globally, collaborating with IT and operations to embed controls into processes.
* Identify key risks in various jurisdictions, review operational processes, and establish key risk indicators with ongoing monitoring.
* Collaborate with legal and compliance teams on distribution arrangements and regulatory developments, including emerging technologies like AI.
* Monitor and report on market conduct risks, work with assurance teams to update controls, and interface with various business units and external committees.
Qualifications
* At least 8 years of experience in legal or compliance, preferably in insurance and mature consumer risk jurisdictions.
* Legal qualifications or a strong understanding of insurance regulations and consumer risk management.
* Excellent relationship management, cultural adaptability, and time management skills.
* Strong problem-solving and analytical skills with sound judgment.
Additional Details
* Seniority level: Executive
* Employment type: Full-time
* Job function: Legal
* Industry: Insurance
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