Role Overview
A key function of this role is to empower citizens and their families by helping them navigate barriers across multiple services and organisations, ensuring they can access the right support from the system. The keyworking model connects the system, coordinating care to maximise local resources and work more effectively with families.
Responsibilities
* Listen to individuals, take time to understand their strengths, and co‑create a plan that builds on those strengths to keep them safe and well.
* Provide a single point of support to connect individuals and their support network with the array of services, signposting and helping them gain timely access.
* Work with multi‑disciplinary teams to ensure planning is focused on the individual, and challenge teams when they are not working together in a supportive way.
* Build resilience with individuals, their support network and services through training, prevention and self‑help approaches.
* Support planning for adulthood and early assessment opportunities.
* Support the multi‑agency identification of required early assessments and foster a joined‑up, coordinated and responsive approach to completion.
* Support multi‑disciplinary assessments and Early Case Team Reviews (CETRs) at an early stage.
* Help reduce gaps in professionals' knowledge of available services and inform needs‑led future commissioning, including post‑diagnostic support.
* Improve quality of care and reduce inequalities for individuals within the youth justice system.
* Assist families to navigate the support needed to meet Education, Health and Care Plans (EHCPs) or to enable EHCPs to be developed if a young person is out of education.
* Assist individuals and families to access direct payments and personal health budgets.
* Help individuals understand the roles of different professionals involved in their care.
* Apply best‑practice examples of multi‑agency working and communication in the Black Country to support families and access psychological interventions.
* Support teams and services to develop and share best‑practice knowledge across the system, thereby reducing inequalities.
* Work cooperatively with individuals on the Dynamic Support Register.
* Participate in multi‑agency meetings such as Care Education and Treatment Reviews (CETRs), Care Programme Approach (CPA) meetings, Mental Health Act (MHA) tribunals, Child in Need and other Multi‑agency meetings when required, demonstrating high professional practice.
* Produce needs and outcome‑based action plans with timescales, update existing CETR action plans and EHCPs, and support Child Protection Strategy discussions, Child Protection Care conferences, Core Groups, and Youth Offending meetings as applicable.
* Raise the skills of front‑line professionals, work alongside them and challenge the system.
* Co‑produce personalised “pen pictures” that are strengths‑based.
* Collaborate with partners in Integrated Personal Budgets / Personal Health Budgets to develop creative solutions to individual needs.
* Be part of the Dynamic Support Register team.
* Drive and implement appropriate national and local approaches in the working model, e.g. AMBIT.
* Work with partner agencies to identify individuals who would benefit from being on the Dynamic Support Register.
* Undertake any other duties of a similar nature consistent with the responsibilities of this post to provide a quality keyworking service.
* Support the Professional Lead Keyworker in tasks such as supervising the wider keyworker team.
Application Information
We reserve the right to bring the closing date forward at any time should we receive an overwhelming response of applications. Early application is encouraged. The salary range quoted is based on the NHS Agenda for Change pay structure, reflecting the number of years working directly within the NHS; experience gained with other NHS Trusts will be applied. The post is subject to the standard NHS recruitment process, including a DBS check where required.
Equal Opportunities
The Trust is committed to equal opportunities, providing flexible working options and operating as a non‑smoking organisation. We are passionate about anti‑racism, disability inclusion and LGBTQ+ equality, and are dedicated to diversifying our workforce. Applicants from minority, marginalised or disabled communities—including neurodiverse and mental‑health individuals—are strongly encouraged to apply. Disabled applicants may request consideration under the Guaranteed Interview Scheme. Reasonable adjustments can be arranged at each stage of the recruitment process.
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