Job Details
Tenancy Sustainment Officer
Working hours are 18.50 hours spread over 5 days, working days can be discussed on interview however there is some flexibility on this.
Location: Head office, Inspiration House, Bowburn, DH6 5PF. This is an outreach role, therefore you will be required to travel across County Durham area.
Salary will be Pro Rata'd bsed on 18.50 hours
As a dynamic and purpose-driven organisation, we recognise that our people are at the heart of everything we do. The Tenant Sustainment Officer will play a pivotal role in delivering lasting change.
Our charity is committed to creating meaningful impact in the lives of those we serve. As a values-driven organisation, we understand that our people are central to achieving our mission.
Working within the Directorate of Housing and Property Services you will work with the housing management and property services teams as well as other specialised support and recovery services provided by Waythrough and/or external organisations and delivery partners
Purpose of the role
To provide comprehensive housing related support to persons with a variety of vulnerabilities and complex needs to enable them to maintain their tenancy and to achieve their aspirations for independent living, alongside pragmatic and intensive housing management functions.
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The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band.
If you are passionate about making a contribution to our mission, we want to hear from you! Join our team at Waythrough and be part of making a positive difference in people's lives.
What can Waythrough (formerly Humankind) offer you
️ Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years service)
Annual leave purchase scheme
Enhanced occupational sick pay
% Enhanced employer contribution to your workplace pension
Death in service benefit
️ Free Will writing
Eyecare vouchers
️ Blue light card discount
Fantastic learning and development opportunities, including free training courses
Work-life balance- flexible working and family friendly policies
️ Happy, Healthy You! our wellbeing offers for our workforce
Employee Assist Programme and Waythrough Support Networks
Waythrough (formerly Humankind) is an equal opportunities employer
We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at
Salary Period
Vacancy Salary Range £24,-£30,
DBS Requirement Enhanced
Does role require Police/Prison vetting? Not Applicable
Driving licence required for role? Yes
Applications Close Date 16 Oct