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Team leader - support services

Chatteris
Permanent
Team leader
Posted: 17 April
Offer description

At ALS, we encourage you to dream big. When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. The Role Are you an inspiring leader who enjoys working in a fast-paced, high-throughput environment? We are looking for a confident and proactive Team Leader to join our Support Services Department in Chatteris. This is a fantastic opportunity for someone who leads by example, uses their initiative and takes pride in creating a positive, well-organised and productive team culture. As Team Leader, you will play an important role in the smooth running of the department, ensuring daily operations are delivered safely, efficiently and to a consistently high standard. You will provide clear direction to the team, respond confidently to changing priorities and take ownership of day-to-day decisions that help keep the laboratory running effectively. This role is ideal for someone with previous commercial laboratory experience who is a strong people leader, enjoys problem solving and is motivated by delivering quality, efficiency and continuous improvement. About the Position Shift: Monday to Friday, 11:00am to 7:30pm Salary: £29,366 Location: Chatteris Contract: Full-time and Permanent The day to day Leading the day-to-day operation of the Support Services Department, providing clear, visible leadership and ensuring the team remains organised, engaged and focused on delivering excellent service. Using sound judgement and initiative to manage changing priorities, resolve issues efficiently and make effective decisions to support the smooth running of the department. Managing staff rotas, holiday cover and overtime requirements, while supporting day-to-day people matters including attendance, return-to-work meetings and performance conversations. Overseeing equipment checks and department readiness, including daily balance and sieve calibrations, while monitoring consumables, stock levels and storage areas. Supporting audits, investigations and corrective actions, while promoting a strong culture of quality, safety, accountability and continuous improvement. The Essentials You have proven experience of leading a team, ideally within a commercial laboratory or similarly fast-paced, high-volume environment. You are a strong and credible leader who can motivate others, build confidence within the team and maintain a positive, and productive team culture You are confident using your own initiative, making decisions independently and taking ownership of challenges as they arise You thrive in a busy environment and are comfortable managing multiple priorities, tight deadlines and shifting operational demands. You have experience of rota planning, resource coordination and supporting team performance to achieve operational goals. You have a good understanding of laboratory procedures, quality systems, health and safety requirements and routine equipment checks. You are a practical and solutions-focused problem-solver who remains calm under pressure and supports the team with a hands-on approach. You are an effective communicator with a professional, supportive leadership style and a genuine passion for developing others. Our benefits include: Annual Leave commencing at 25 days (rising to 30) plus 8 public holidays (pro rata for part time) Ability to Buy annual leave. Enhanced Company Sick Pay Scheme Salary Progression Scheme based on technical and behavioural competencies. ‘Celebrating Success’ Recognition Awards Perkbox membership providing access to discount vouchers and wellness hub. Learning/study support Group Personal Pension Plan Car Parking on-site Working at ALS The ALS team is a diverse and dedicated community united by our passion to make a difference in the world. Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence. At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us. We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities. Everyone Matters ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued. ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request. Eligibility To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa. How to apply Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.

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