Receptionist role at Bupa
Location: Eglantine Villa Bupa Care Home, Eglantine Lane, Dartford, Kent, DA4 9JL
Salary: £13.50 per hour
Employment type: Permanent contract (Monday - Friday)
Care home rating: CQC Outstanding; Carehome.co.uk rating 9.8/10
Overview: At Bupa, we support residents when they need it most by delivering person-centred care, supporting independence, and honouring choice to help our residents live their best lives.
Role purpose: As the first point of contact for the home, you will welcome visitors, manage enquiries, provide information and support face to face and over the phone, conduct show-arounds, and assist with clerical duties.
Responsibilities
* Act as the first point of contact for all visitors to the home
* Take responsibility for managing new enquiries
* Provide advice and support both face to face and over the phone
* Conduct show-arounds within the care home
* Support the Home Manager and Administrator with clerical duties such as maintaining paperwork and filing
* Handle enquiries in a timely manner and ensure daily and weekly tasks are completed
Qualifications & Skills
* Previous Receptionist experience with excellent customer service
* Friendly manner, approachable and well organised
* Ability to build strong relationships with residents, their families and internal teams
* Caring attitude and ability to handle a varied workload
Benefits
* My Healthcare: 24/7 support, remote GP, physiotherapy and mental health support
* Annual allowance for Bupa healthcare products
* Wagestream: early access to earned wages
* 28 days holiday
* Sick pay scheme addition to statutory sick pay
* Long service rewards
* Free meal on every shift
* Interest-free annual travel loan
* Pension plans
* Parental leave options
* Menopause Plan
* Gym discounts
Why join Bupa
We are a health insurer and provider focused on helping people live longer, healthier, happier lives. We value diversity and encourage applications from all backgrounds. Bupa is a Level 2 Disability Confident Employer. Reasonable adjustments are available in recruitment for applicants who need them.
Location status: On site
Unposting Date: Ongoing
Job function: Administration; Industry: Hospitals and Health Care
Disqualification questions: Home_Support
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