Salary: £30,000 - 55,000 per year Requirements: Hands on experience supporting and configuring Dynamics 365 (Sales and Customer Service modules) Solid understanding of the Microsoft Dataverse Good understanding and experience using Power Platform tools (Power Automate, Power BI, Power Pages) Good understanding of IT support processes and service management Strong troubleshooting skills and logical, structured approach to problem-solving Clear written and verbal communication skills 3 years experience supporting Dynamics 365 Experience working in IT Support within a busy environment, including remote user support Microsoft Dynamics 365 certifications (desirable) ITIL Foundation (desirable) MCP (desirable) or equivalent qualification or experience Responsibilities: Act as the D365 lead for the business, being a point of contact for all related queries across business units and third parties Provide technical support across the Dynamics 365 platform during and after implementation Support integrations with other platforms (e.g., HubSpot, Finance Systems, payment gateways) Work with related third parties to deliver support and improvements to D365 services Assist with configuration changes and minor enhancements to deliver new functionality Manage Releases across all D365 environments Participate in testing and training activities Collaborate with the internal project team and implementation partner to ensure system stability and user adoption Help maintain documentation, user guides, and contribute to knowledge transfer Assist with data governance, access control, and compliance monitoring Technologies: HubSpot Support ITIL PLC Power BI Office 365 CRM Network More: We are the UKs largest provider of property risk expertise and residential surveying services, completing more than one property inspection every 12 seconds with a team of over 600 surveyors across the country. As part of LSL Property Services PLC Group, which includes brands like Your Move and Reeds Rains, we focus on collaboration with lenders, intermediaries, social housing entities, estate agents, and private customers. We are committed to building a diverse and inclusive workplace and welcome applications from individuals of all backgrounds. last updated 4 week of 2026