Account Manager
Location: Medway area. Salary: £27,000 per annum. Hours: Full-time, Monday to Friday. Contract: Permanent.
About the role
We are recruiting on behalf of a well-established business within the distribution sector who are looking for a proactive and customer‑focused Account Manager to join their growing team. This is an exciting opportunity for someone who enjoys building strong client relationships, managing accounts effectively, and delivering excellent customer service in a fast‑paced environment. The successful candidate will act as a key point of contact for clients and support the wider sales and operations teams.
Key Responsibilities
* Manage a portfolio of existing customer accounts and maintain strong working relationships
* Respond to customer enquiries and provide ongoing support throughout the account lifecycle
* Process orders, quotations, and account updates accurately using internal systems
* Work closely with internal departments to ensure smooth service delivery
* Identify opportunities to upsell and support business growth where appropriate
* Maintain accurate customer records and account informationProvide administrative support to the wider team as required
What we are looking for
* Previous experience within account management, customer service, sales support, or a similar role
* Excellent communication and relationship‑building skills
* Strong organisational skills with the ability to manage multiple tasks effectively
* Confident using Microsoft Office and internal CRM systems
* A proactive and professional approach with strong attention to detail
* Ability to work well both independently and as part of a team
Equal Employment Opportunity Statement
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
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