About The NICI Following the huge success of The NICI Bournemouth, our flagship lifestyle hotel combines laid-back luxury with vibrant dining, buzzing bars, and unforgettable experiences. Our spa and leisure facilities are a key part of the NICI experience, offering guests a sanctuary of wellness, relaxation, and indulgence. This is more than a hotel, it’s a destination. The Role As Spa & Leisure Manager, you will lead and inspire the spa and leisure team, ensuring every guest enjoys an exceptional wellness experience. From treatments and fitness facilities to leisure activities, you’ll drive operational excellence, revenue growth, and brand standards across all wellbeing offerings. Key Responsibilities • Lead and manage spa, gym, pool, and leisure operations • Recruit, train, and develop a high-performing spa and leisure team • Ensure exceptional standards of service, hygiene, and presentation • Drive revenue through treatments, memberships, retail, and leisure activities • Oversee budgeting, forecasting, and cost control for the department • Collaborate with F&B, Front Office, and Housekeeping teams to ensure seamless guest experiences • Support events, wellness initiatives, and promotional campaigns About You • Proven experience managing spa and leisure operations in a luxury hotel or resort • Strong leadership and people management skills • Commercially minded, with experience in budgeting, forecasting, and revenue growth • Passionate about wellness, service excellence, and creating memorable guest journeys • Experience with pre-opening or new concept launches is desirable What We Offer • Competitive salary with performance-related bonus • Leadership role in one of Bournemouth’s most talked-about lifestyle hotels • Opportunity to shape and develop the spa & leisure experience in a flagship property If you are a hands-on, energetic leader ready to take on an exciting challenge, we want to hear from you- Apply now!