Neale Turk Rochfort has been serving the Camberley area and its surroundings for over 40 years, providing trusted legal services to corporate clients, sole traders, partnerships, individuals, executors, and trustees. Renowned for client loyalty, the majority of new business comes through personal recommendations. Combining traditional values with modern technology, Neale Turk Rochfort offers comprehensive services tailored to clients' needs. Their work is guided by core values: expertise, trust, dedication, and delivering value for money.
Role Description
This is a part-time, on-site Account Manager role based in Camberley. The Account Manager will oversee client relationships, ensuring consistent and reliable communication. Key responsibilities include managing client accounts, conducting client meetings, coordinating with internal teams to fulfil clients' needs, and maintaining accurate records of all client interactions. This role will also involve identifying potential business growth opportunities by fostering relationships and maintaining client satisfaction. The successful candidate must have 2 years LEAP experience.
Qualifications
* Proven customer relationship management experience and a client-focused mindset
* Strong organizational and time management skills with attention to detail
* Excellent oral and written communication skills
* Ability to collaborate with cross-functional teams and ensure alignment on client deliverables
* Proficiency with relevant account management tools and software
* Problem-solving skills with the ability to address client concerns effectively
* Familiarity with the legal or professional services industry (preferred but not mandatory)
* Relevant educational background in Business, Management, or related disciplines (preferred)
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