Job Summary:
The Sales Support plays a key role in supporting the Sales and Purchasing teams by managing a wide range of administrative and supplier-focused tasks. This varied and fast-paced role involves processing orders, handling supplier communication, and maintaining detailed reports and system records. The role serves as a central point of contact between departments and ensures smooth day-to-day operations that contribute to the overall success of the team and business.
Main Responsibilities:
* Respond to inquiries via phone and email, providing accurate information and resolving issues efficiently.
* Prepare quotations, process purchase and sales orders, and ensure data accuracy in all documentation (e.g., orders, quotes, and invoices).
* Keep key members updated with relevant order information and timelines.
* Maintain and manage Purchasing reports, ensuring accuracy and completeness.
* Liaise closely with other departments (Operations, Finance, Warehouse, etc.) to ensure seamless processes and resolve any issues promptly.
* Manage workloads effectively to meet high standards and tight deadlines.
Skills & Qualifications:
* Excellent verbal and written communication skills.
* Strong organizational, time management, and multitasking abilities.
* Methodical with great attention to detail.
* Basic computer literacy and proficiency with Microsoft Office Suite (Excel, Word, Outlook).
* Experience with ERP systems such as SAP (preferred but not essential).
* Ability to work both independently and collaboratively within a team.
* Proactive, self-motivated, and able to thrive in a fast-paced environment.
* Strong sense of urgency and accountability, with the ability to follow tasks through to completion.
Job Type: Full-time
Pay: £25,000.00 per year
Benefits:
* On-site gym
* On-site parking
Education:
* GCSE or equivalent (preferred)
Work Location: In person